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Cloud Operations Manager

  • 496306
  • Melbourne, VIC, Australia
  • Full time

The Cloud Operations Manager is responsible for the day to day co-ordination and management of a team of cloud/security engineers.

About us!

Sportsbet's purpose is to bring excitement to life for its customers and we do this by over-delivering on excitement through serious fun, disrupting the status quo and living our values. We’re a flexible, progressive, open-minded, and inclusive employer with over 7,000 cool, clever and curious people around the world. As part of the Flutter Group, we’re a global player, but in Melbourne, Sydney and Darwin we’re tight knit, with 1,000 of us bringing excitement to life every day.

Our commitment to responsible gambling is genuine and demonstrated through the wide range of responsible gambling initiatives and tools – take a look: 

About the role

Your backlog of work will be comprised from BAU Cloud Operations, CyberSec, Cloud Platform Heath, other Platform Initiatives, Cost Optimisation and execution of the Cloud Strategy. 

You will be accountable for people management (5 direct reports), team workload, audit obligations, rosters, escalations, project support and performance.

You’ll also be responsible for providing an awesome customer service experience to our internal customers.


Key responsibilities include:

  • Ensure that the team is aligned & ready to meet delivery requirements.
  • Ensure Cloud Platform interactions exceed expectations on quality, time & cost.
  • Effectively prioritise incoming work, balancing business benefit, platform currency and uplift in competency
  • Ensure teams adhere to all Security standards, in recognition of the evolving nature of Cyber Security and the dynamic rate of change
  • Excellent people management and leadership skills. With the proven ability to develop and lead high performing technical teams, foster a positive team environment that encourages and recognises success, close collaboration with other teams, contribution and innovation.
  • Passionate about coaching, mentoring and challenging team members to upskill and adopt best practices
  • Excellent planning and problem-solving capabilities, coupled with a strong sense of ownership, urgency and drive.
  • Strong stakeholder management and ability to interact and build relationships with a broad range of people across the organisation through trust and integrity


About You

We’re looking for a passionate leader with experience with:

  • Strong understanding of enterprise and cloud technologies
  • Familiarity with AWS and AWS concepts
  • Strong understanding of technical issue triage, resolution, workflow and systems.
  • Understanding of Agile, Jira & KANBAN2
  • People management experience, with a love of coaching and mentoring


The Perks

We work hard and play hard, so along with a very competitive salary and generous performance-based bonus, we will also provide you with:

  • 25 days annual leave (a whole extra week of holidays!)
  • Tailored career development programs, as well as a commitment to developing Thought Leader and Specialist Talent programs
  • Genuine flexible working and remote working policy with an $850 work from home office allowance
  • Discounted gym memberships, free breakfast and loads of event and conference tickets and many more
  • Access to Headspace App and an employee assist program
  • Best in class Parental Leave program with six months paid leave for Primary Carers and Circle  In membership


We’re a flexible, progressive, open-minded, and inclusive employer who welcomes you for who you are, as you are- that’s why we assess behaviours, learning agility and expertise to ensure all types of experiences are considered for our roles. We encourage you to apply as soon as possible as we review candidates with 2-3 weeks of advertising.

If you require adjustments to the recruitment process, please email for a confidential discussion.

Ready to bring excitement to life? Apply now


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