Who are we?
Sportsbet's purpose is to bring excitement to life for its customers and we do this by over-delivering on excitement through serious fun, disrupting the status quo and living our values. We’re a flexible, progressive, open-minded, and inclusive employer with over 7,000 cool, clever and curious people around the world. As part of the Flutter Group, we’re a global player, but in Melbourne, Sydney and Darwin we’re tight knit, with 1,000 of us bringing excitement to life every day.
Our commitment to responsible gambling is genuine and demonstrated through the wide range of responsible gambling initiatives and tools – take a look: https://responsiblegambling.sportsbet.com.au/hc/en-us
What is the job?
You know that initial feeling when you call a Customer Service department because of an issue or query and you find yourself speaking to someone who is knowledgeable, switched on, and genuinely wanting to help you out? That's an amazing feeling and it is what we want own customers at Sportsbet to encounter.
Your role as a Customer Service Agent in our contact centres is the most important function of our company. We need you to make sure our customers get a ‘best in class’ experience.
Some of your responsibilities will include but not limited to:
Why our team loves working here?
Who are we looking for?
We are looking for friendly, enthusiastic and reliable team players who are interested in sport and/or racing. You will have experience dealing with customers and a natural ability at solving problems with a cool head when things get frantic. Please apply if you think you have:
Weekends, evenings, and public holidays are a really busy time for us as these are when most sporting events are taking place, so we need our staff to be willing to work on these days and after hours.
To be considered please include a resume or cover letter that addresses these key points:
What are the perks?
To find out more about our benefits and what it’s like to work here, check out our LifeatSportsbet Instagram and our careers page: https://workatsportsbet.com.au/about-us/
We’re a flexible, progressive, open-minded, and inclusive employer who welcomes you for who you are, as you are- that’s why we assess behaviours, learning agility and expertise to ensure all types of experiences are considered for our roles. If you require adjustments at any stage of the recruitment process, please reach out to the TA team via email: email@example.com
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