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Performance & Reliability Manager

  • 496371
  • Melbourne, VIC, Australia
  • Full time

The Performance & Reliability Manager is responsible for leading this core function while leading and managing a team providing critical performance and reliability testing capability to the benefit of the business and most importantly, our customers.


About us!

Sportsbet's purpose is to bring excitement to life for its customers and we do this by over-delivering on excitement through serious fun, disrupting the status quo and living our values. We’re a flexible, progressive, open-minded, and inclusive employer with over 7,000 cool, clever and curious people around the world. As part of the Flutter Group, we’re a global player, but in Melbourne, Sydney and Darwin we’re tight knit, with 1,000 of us bringing excitement to life every day.

Our commitment to responsible gambling is genuine and demonstrated through the wide range of responsible gambling initiatives and tools – take a look: 

About the role

This role is responsible for the co-ordination of performance and stress testing with our delivery teams, ultimately to maintain a high level of system performance, reliability, and availability.  This position is integral in supporting  our teams to understand the requirements of our customers, the trends in their behaviours and how that translates to the relative platform capacity and scalability requirements to help the business meet this demand. 

The role is key to the delivery of Sportsbet platform performance, with a particular focus on Major Sporting Events and leads a team of SME’s to ensure overall performance capability, availability, and scalability of Sportsbets core technology teams in the lead up to major sporting events..

Key responsibilities include:

  • Ensure the Performance Testing Team can plan, resource, and assist delivery and operational teams to test and report on performance testing outcomes
  • Work collaboratively with delivery stakeholders to define performance and reliability engineering requirements, scope, workload models and recommended testing frameworks. 
  • Become the expert that the organisation relies on to understand the performance of our systems, from the front-end applications to API services, data sources and infrastructure and everything in between.
  • Utilise a range of data sources to derive statistical workload models on how our customers have used or will use our applications Develop and maintain the test cases, scripts and code which underpins the various load testing capabilities at Sportsbet
  • Measure the speed of our applications and identify areas and means to improve the application performance
  • Report and translate what various metrics mean to the customer across a range of stakeholders
  • Integrate performance and quality engineering frameworks with CI/CD, infrastructure as code, Dev Ops, automation, and various cloud technologies
  • From CI/CD to cloud capability to data and data visualisation you’ll be expected to challenge yourself and the team to deliver quality code and capability in multiple facets and multiple languages
  • Experienced understanding of SRE philosophy, principles, and practices and how to apply and embed them to new and existing services.
  • Drive the understanding of the relationships of all the components in the wider technology landscape across different technology departments to improve knowledge of weaknesses and failure points

About You

We’re looking for an experienced Manager who can work with the team to ensure our systems are working at scale.  Key requirements include:

  • Proven leadership skills and experience to manage a high-performing technical team, including developing and retaining talent, building an open diverse and inclusive working environment where everyone feels welcome and valued
  • Excellent knowledge of system and application performance testing and programming: ability to monitor, measure, and optimize performance and network communication
  • Experience in creating or maintaining CI/CD pipelines, especially Jenkins or GitHub and how to integrate testing within a pipeline
  • Active knowledge of effectively utilizing version control software (Git)
  • Understanding of networking terminology and concepts such differences between protocols, CIDRs and subnetting, network security
  • Excellent people management and leadership skills. With the proven ability to develop and lead high performing technical teams, foster a positive team environment that encourages and recognises contribution, innovation, and success
  • Experience in performance testing and analysis - Including and JMeter would be highly regarded
  • Excellent Stakeholder management skills - you will be talking to the most senior managers within the business.


The Perks

We work hard and play hard, so along with a very competitive salary and generous performance-based bonus, we will also provide you with:

  • 25 days annual leave (a whole extra week of holidays!)
  • Tailored career development programs, as well as a commitment to developing Thought Leader and Specialist Talent programs
  • Genuine flexible working and remote working policy with an $850 work from home office allowance
  • Discounted gym memberships, free breakfast and loads of event and conference tickets and many more
  • Access to Headspace App and an employee assist program
  • Best in class Parental Leave program with six months paid leave for Primary Carers and Circle  In membership


We’re a flexible, progressive, open-minded, and inclusive employer who welcomes you for who you are, as you are- that’s why we assess behaviours, learning agility and expertise to ensure all types of experiences are considered for our roles. We encourage you to apply as soon as possible as we review candidates with 2-3 weeks of advertising.

If you require adjustments to the recruitment process, please email for a confidential discussion.

Ready to bring excitement to life? Apply now:

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