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Platform Manager - Generosity

  • 496275
  • Melbourne, VIC, Australia
  • Full time

About us!

Sportsbet's purpose is to bring excitement to life for its customers and we do this by over delivering on excitement through serious fun, disrupting the status quo and living our values. We’re a flexible, progressive, open-minded, and inclusive employer with over 7000 cool, clever and curious people around the world. We’re a global player, but in Melbourne, Sydney and Darwin we’re tight knit, with 800 of us bringing excitement to life every day.

Our commitment to responsible gambling is genuine and demonstrated through the wide range of responsible gambling initiatives and tools – take a look: https://responsiblegambling.sportsbet.com.au/hc/en-us 

About the role

This exciting role is a key position within our Betting & Generosity Tech team, where you will be accountable for at least 2 delivery teams of 8 people with diverse skillsets who utilise agile ways of working to deliver Sportsbet’s product set, internal tooling and overall platform health. Key responsibilities include:

  • Leading and managing the platform teams
  • Leading continual evolution of agile ways of working both within the Platform team and enablement for all teams who interface with the platform
  • Setting objectives with the team consistent with the performance framework which promote individual, team and organisational outcomes
  • Creating an environment where the Platform team is empowered to self-manage, and sets up Customer Experience teams to more effectively self-manage
  • Creating, prioritising and maintaining backlogs to ensure alignment with customer outcomes and provide delivery insight (estimates & progress, risks/issues, dependencies, etc.)
  • Providing ongoing insight to stakeholders on outcome progress and/or team health
  • Aligning with other Platform teams and Customer Experience Teams to ensure cross team collaboration through mechanisms such as Scrum of Scrums
  • Managing stakeholder expectations e.g. connection with multiple backlog owners and Product Management functions to facilitate intake and reporting of work
  • Assisting the team with tracking to regular date commitments or release windows and setting expectation of regular shipping
  • Working with Platform Managers and other delivery teams to coordinate regular releases into Production with no/minimal disruption to customer experience

About You

We are looking for somebody who is self-starting and passionate about what they do.  You have a high attention to detail, are commercial in approach and enjoy the mentoring and coaching aspect a leadership role brings as well as driving and managing delivery! In addition, you have:

  • Proven, delivery leadership experience within eCommerce and Agile environments of high volume / throughput and complexity
  • A strong understanding of continuous delivery principles and practices, DevOps mindset (MLA tooling, support models, delivery pipelines, microservices)
  • The ability to lead teams toward continual delivery and maximum efficiency, including through times of ambiguity or challenges
  • Consistent contribution to leadership communities in a collaborative manner that supports the right outcomes for Sportsbet
  • A practical and proactive approach and as a LT member evolve our ways of working into the future, providing full support and advocacy toward changes driven by the Platform team

The Perks

We don’t expect you to do all this for free, so along with a very competitive salary we will also provide you with:

  • 25 days annual leave (a whole extra week of holidays)
  • Tailored career development programs, as well as a commitment to developing Thought Leader and Specialist Talent programs
  • Genuine flexible working and remote working policy
  • Discounted gym memberships, free breakfast and loads of event and conference tickets and many more
  • Best in class Parental Leave program with six months paid leave for Primary Carers

We’re a flexible, progressive, open-minded, and inclusive employer who welcomes you for who you are, as you are.

If this all sounds good, then we can’t wait to connect with you… so please apply now!

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