Instructional Designer - Learning and Quality
- 497852
- Melbourne, VIC, Australia
- Full Time Fixed Term
About Us
At Sportsbet, we’re united behind our purpose to Bring Excitement to Life for over 2.4 million customers. We do this by delivering fun, challenging the status quo, and living our values. As part of the global Flutter Group, we’re a major player internationally—but in Melbourne, Sydney and Darwin, we’re a tight‑knit team of 1,300+ teammates (with over half in Tech & Data Science).
Our commitment to responsible gambling is genuine and demonstrated through the wide range of responsible gambling initiatives and tools. We’re proud to be the leaders in responsible gambling in our industry, not just locally, but globally.
We are one of the top workplaces for Women through WORK180. WORK180 is a leading platform that independently assesses employers on policies, benefits and practices that support women and underrepresented groups at work. We remain committed to making Sportsbet the best place to work and encourage you to explore our employer profile on the WORK180 website to learn more about what we offer.
About the Role
This internal secondment opportunity is ideal for Melbourne‑based team members who are passionate about learning, capability uplift, and improving how knowledge is delivered across the business. As an Instructional Designer within the Learning & Quality team, you’ll create clear, engaging, and practical learning solutions that support operational excellence, quality outcomes, and customer experience. You’ll work closely with stakeholders across the business to translate complex information into effective learning content that supports performance and regulatory compliance.
Responsibilities
- Design, develop, and maintain engaging learning solutions, including digital modules, facilitator guides, job aids, and assessments
- Apply adult learning principles and instructional design methodologies to create practical, effective, and measurable learning
- Partner with Quality, Operations, SMEs, and Leaders to identify learning needs and define clear learning outcomes
- Review and refresh existing learning content to ensure accuracy, relevance, and alignment with current processes and regulatory requirements
- Support the rollout of new initiatives, process changes, and capability uplift programs
- Contribute to the continuous improvement of learning frameworks, standards, and governance
About You
You’re Melbourne‑based, curious, collaborative, and motivated by helping others learn and perform at their best. You enjoy simplifying complex information, working closely with stakeholders, and continuously improving how learning supports quality, capability, and customer outcomes. You’re keen to build your experience in instructional design and make a meaningful impact through learning.
What You Will Bring
- Experience in learning design, training, quality, or a related capability‑building role
- Strong written communication skills, with the ability to translate complex information into clear, engaging learning content
- Understanding of adult learning principles and instructional design best practice
- Experience designing digital learning, such as eLearning, LMS content, or blended learning solutions
- Strong stakeholder engagement skills and the ability to collaborate effectively across teams
- High attention to detail, particularly in regulated or compliance‑focused environments
- A continuous improvement mindset and passion for learner experience
- Experience with learning platforms, authoring tools, or quality frameworks is highly regarded but not essential.
The Perks
We work hard and play hard, so along with a competitive salary and generous performance-based bonus for permanent staff members, here’s some of our other perks:
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25 days annual leave (that’s right, an additional week’s leave!)
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Hybrid working policy (Monday and Friday from home) and a $1,050 home office allowance for new starters.
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Industry leading Parental Leave support program with 26 weeks paid leave for Primary Carers and no wait time. We also have a progressive return to work benefit for your first 6 months back: come back for 3 days, get paid for 4; come back for 4 days, get paid for 5.
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Hack Days - where your creativity and collaborative ideas lead to exciting new ideas and projects for our customers.
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Access to outstanding career development programs, including expert-led internal training and external learning opportunities (staff allowance for personal development)
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Weekly concierge service including free massages and nail appointments – all onsite in our Melbourne office!
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Free breakfast, daily fresh fruit and weekly rotating socials, from Thursday office drinks to fun team events
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End of trip facilities with onsite table tennis and pool tables
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Discounted health insurance and free flu jabs yearly.
We review applications within the first two weeks, so apply now! Check out our Instagram and TikTok (@lifeatsportsbet), LinkedIn, and careers website for more information about our inclusive culture.
Our Focus on Diversity, Equity & Inclusion
We don’t just support diversity – we celebrate it! This is a workplace where you can thrive and feel safe to bring your whole authentic self to work.
What’s the Green Tick Feeling?
Well, it’s different for everyone, yet unites us all. It’s the feeling you get when you succeed, no matter what success looks like to you. It's all the little and big things that make you feel like you’re thriving when working at Sportsbet.
We’re an inclusive employer who welcomes you for who you are, as you are – so, if you require adjustments to the recruitment process, please let us know in your application. We also know flex means different things to different people, so let us know how we can support you to be your best.
If you think you’d be a great fit but don’t necessarily meet everything in the job description, please still get in touch.
Ready to bring excitement to life? Apply now
