About Us

At Sportsbet, we’re united behind our purpose to “Bring Excitement to Life” for our 2 million customers (and growing!). We do this by over-delivering through our commitment to fun, challenging the status quo and living our values. As part of the Flutter Group, we’re a global player, but in Melbourne, Sydney and Darwin we’re a tight knit group of 1,300 teammates (of which over half are in our Tech and Data Science teams!).

We are a significant contributor to the Australian economy through racing and sporting codes and we are committed to having a positive impact in society by supporting our customers, our communities and our employees. Our commitment to responsible gambling is genuine and demonstrated through the wide range of responsible gambling initiatives and tools. 

In 2023, we were a recipient of LinkedIn’s Top 25 Companies for our focus on career development and awarded the Top 10 Workplaces for Women through Work180. Our commitment to making Sportsbet the best place to work is never-ending. 

About The Role

At Sportsbet, we're committed to providing our customers with a fast, easy, and secure transaction experience. As the market leader, we’re seeking a Payments Performance Lead to manage our online payment methods and ensure they’re optimised and compliant.

This role is key in managing vendor relationships, delivering insightful reporting and analysis, and driving improvements across payment systems. You’ll work closely with internal teams and external partners to enhance the customer payment experience and maintain industry compliance.

Key responsibilities include:

• Managing and optimising payment methods for Sportsbet customers.
• Building and maintaining relationships with payment vendors, banks, and stakeholders.
• Providing reporting and data analysis to drive performance and commercial improvements.
• Ensuring compliance with industry regulations.
• Supporting operational excellence within the Specialist Operations team.

About You

You’re a results-driven professional with 1-3 years of experience in a payments-related role, and you understand both the Australian and international payments landscape. You have strong analytical skills and attention to detail, with experience using tools like PowerBI to analyse complex data and identify trends.

Your ability to communicate effectively with both business and technical teams makes you a great collaborator. You’re adaptable, proactive, and eager to learn in a fast-paced environment.

To succeed in this role:

• You are commercial oriented, a self-starter, with a proven track record of providing problem-solving leadership
• Possess excellent communication (written and verbal), presentation, and client / partner relationship skills
• You know what to prioritize, creatively solve complex problems, and use data to make decisions
• Enjoy analysing complex sets of data to optimise payments and improve customer experience
• You pick up on technical things quickly, enjoy learning new skills and knowledge, and are adept at staying ahead of the curve on relevant industry, company, product, or technical knowledge
• You have a deep level of knowledge about how businesses work, keep up with relevant practices and trends, and know the competition

If you’re ready to make a meaningful impact and work in a dynamic, innovative team, we’d love to hear from you!

The Perks

We work hard and play hard, so along with a competitive salary and generous performance-based bonus, here’s some of our other perks:

• 25 days annual leave (that’s right, a whole extra week!)
• Genuine flexible working policy with a $800 work from home office allowance
• Weekly concierge service including free massages, manicure/nail appointments – all onsite!
• Daily fresh fruit, free breakfast, sparkling water and Kombucha on tap in the office (did we mention we have a bar fridge for Thursday night drinks!?)
• Development budget to send you to conferences, events, courses and other learning opportunities.
• End of trip facilities with an onsite table tennis and pool table
• Access to our Employee Assistance Program and a Circle In membership
• Industry leading Parental Leave support program with 26 weeks paid leave for Primary Carers and no wait time. We also have a progressive return to work benefit for your first 6 months back: come back for 3 days, get paid for 4; come back for 4 days, get paid for 5.

We encourage you to apply as soon as possible as we review candidates within 2 weeks of advertising. Be sure to check out our Life@Sportsbet Instagram page, Sportsbet LinkedIn page as well our careers website for more information and insight into our culture. 

What’s the Green Tick Feeling?  

Well, it’s different for everyone, yet unites us all. It’s the feeling you get when you succeed, no matter what success looks like to you. It could be developing your career, it could working on an industry leading project, or it could be making it to school pick up in time. It's all the little and big things that make you feel like you’re thriving when working at Sportsbet. 

We’re an inclusive employer who welcomes you for who you are, as you are – so, if you require adjustments to the recruitment process, please let us know in your application. We also know flex means different things to different people, so let us know how we can support you to be your best. 

Ready for your Green Tick Feeling? Apply now