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Sports Risk Operator
- 497945
- Melbourne, VIC, Australia
- Full time
About The Role
This is a great opportunity to join Sportsbet’s Risk & Trading team as a Sports Risk Operator on a 3‑month secondment based in Melbourne. In this role, you will help ensure best‑in‑class risk management by monitoring betting markets, profiling customer behaviour, and optimising performance while delivering a strong customer experience.
Reporting to the Sports Risk Team Lead, you will work closely with trading, operations, tech, promos, and premium teams, acting as a key connector between risk and the wider business. This role suits someone who thrives in fast‑paced environments, enjoys working with data, and makes calm, accurate decisions under pressure.
Responsibilities Include:
- Monitor betting markets, customer behaviour, prices, and liabilities
- Manage bet acceptance and settlement accuracy in line with trading strategies
- Identify fraud, integrity risks, and compliance issues and act quickly
- Profile and segment customers to improve experience, rewards, and promotions
- Use data and insights to support P&L performance and continuous improvement
- Build strong relationships across risk, trading, and cross‑functional teams
About You
You bring exceptional attention to detail and take pride in delivering accurate, high‑quality work, even in fast‑paced and high‑pressure environments. You remain calm and composed when making decisions, communicate clearly, and collaborate confidently with a wide range of stakeholders. You are trustworthy, low‑ego, and value building strong, positive working relationships. Curious by nature, you are eager to learn, improve, and adapt, and you enjoy problem‑solving and using data to make thoughtful, customer‑focused decisions.
What You Will Bring
- Strong analytical thinking and competent maths skills
- Experience or exposure to probability and data‑driven decision making
- Ability to manage multiple priorities and respond quickly to change
- Confidence working with large datasets to identify trends and risks
- A proactive, customer‑focused mindset
- Flexibility to work a rotating roster, including weekends and shifts between 7am and 10pm
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