Customer Integrity Specialist - AML
- 497920
- Melbourne, VIC, Australia
- Full time
About Us
At Sportsbet, we’re united behind our purpose to Bring Excitement to Life for over 2.4 million customers. We do this by delivering fun, challenging the status quo, and living our values. As part of the global Flutter Group, we’re a major player internationally—but in Melbourne, Sydney and Darwin, we’re a tight‑knit team of 1,300+ teammates (with over half in Tech & Data Science).
Our commitment to responsible gambling is genuine and demonstrated through the wide range of responsible gambling initiatives and tools. We’re proud to be the leaders in responsible gambling in our industry, not just locally, but globally.
We are one of the top workplaces for Women through WORK180. WORK180 is a leading platform that independently assesses employers on policies, benefits and practices that support women and underrepresented groups at work. We remain committed to making Sportsbet the best place to work and encourage you to explore our employer profile on the WORK180 website to learn more about what we offer.
About The Role
The AML Analyst is accountable for operationalising Sportsbet’s AML/CTF Program to support the organisation’s materially larger customer base and future growth ambitions.
As a key member of a high performing function, the AML Analyst will execute the processes to manage the ML/TF risk in the organisation, to ensure we understand and respond to customer and third-party activity that may be suspicious and/or fraudulent.
Furthermore, the AML Analyst will collect, prepare and present on a range of intelligence data sources and metrics relating to customer activity and behaviour for operational and strategic decision making.
Responsibilities Include:
- Obtain and review documentation and reference data to verify customer’s KYC information
- Perform KYC and ongoing customer due diligence investigations – including ECDD -
- Liaise with customers to seek additional information and keep them updated on progress of verification
- Complete screening for sanctions, politically exposed persons, adverse media and restricted territories
- Manage and respond to alerts generated by AML transaction monitoring systems
- Identify, investigate and escalate suspicious activity
- Submit relevant SMRs in a timely manner
- Driving continuous awareness and education of the importance of strong and defendable AML/CTF practices across Sportsbet
About You
- You have a customer first attitude and constantly strive to improve customers’ experience.
- You are able to connect operational and strategic outcomes through systems thinking
- You question the status quo and look at things in new ways to drive innovation.
- You value and encourage other’s expertise, efforts and ideas and provide support when things don’t always go as planned.
- You challenge yourself to do things differently & go the extra mile to overdeliver on excitement.
- You are passionate about learning and adapting to continually improve.
The Perks
We work hard and play hard, so along with a competitive salary and generous performance-based bonus for permanent staff members, here’s some of our other perks:
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25 days annual leave (that’s right, an additional week’s leave!)
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Hybrid working policy (Monday and Friday from home) and a $1,050 home office allowance for new starters.
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Industry leading Parental Leave support program with 26 weeks paid leave for Primary Carers and no wait time. We also have a progressive return to work benefit for your first 6 months back: come back for 3 days, get paid for 4; come back for 4 days, get paid for 5.
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Hack Days - where your creativity and collaborative ideas lead to exciting new ideas and projects for our customers.
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Access to outstanding career development programs, including expert-led internal training and external learning opportunities (staff allowance for personal development)
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Weekly concierge service including free massages and nail appointments – all onsite in our Melbourne office!
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Free breakfast, daily fresh fruit and weekly rotating socials, from Thursday office drinks to fun team events
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End of trip facilities with onsite table tennis and pool tables
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Discounted health insurance and free flu jabs yearly.
We review applications within the first two weeks, so apply now! Check out our Instagram and TikTok (@lifeatsportsbet), LinkedIn, and careers website for more information about our inclusive culture.
Our Focus on Diversity, Equity & Inclusion
We don’t just support diversity – we celebrate it! This is a workplace where you can thrive and feel safe to bring your whole authentic self to work.
What’s the Green Tick Feeling?
Well, it’s different for everyone, yet unites us all. It’s the feeling you get when you succeed, no matter what success looks like to you. It's all the little and big things that make you feel like you’re thriving when working at Sportsbet.
We’re an inclusive employer who welcomes you for who you are, as you are – so, if you require adjustments to the recruitment process, please let us know in your application. We also know flex means different things to different people, so let us know how we can support you to be your best.
If you think you’d be a great fit but don’t necessarily meet everything in the job description, please still get in touch.
Ready to bring excitement to life? Apply now
